Nottingham student claims she was ‘kicked by bouncer’ before being ‘dragged down stairs’, CCTV tells a Different Story

A Nottingham clubgoer says she was left ‘upset and bruised’ after claiming she was pulled down two flights of stairs and kicked by Rock City bouncers.

Nula Dos Santos, a first-year student at Nottingham Trent University, alleges she was assaulted by club security in the early hours of Saturday morning (October 2).

However, Rock City have refuted the claims, adding that they used ‘reasonable force’.

The 18-year-old said she had “never been that upset in my entire life” after being kicked by one bouncer for sitting near the fire exit before being dragged by four more down a set of stairs.

“I felt completely degraded as a person, I’ve got bruises now – I’m physically hurt by it,” said the forensic psychology student, who recently moved to the city from Cardiff.

Recalling the night, Nula told Nottinghamshire Live that she was at the venue with flatmates when she lost her purse.

She said she approached a member of staff, who told her to wait around until the event was over to have a look.

Nula said she then took a seat on a step in a quiet corner of the club, before she says she was “aggressively” told by a bouncer that she shouldn’t be sitting there due to it being a fire exit.

“I was getting more and more upset as they were shouting at me aggressively,” she said.

“I then felt someone kick me, and it was one of the bouncers. Then about four of five male bouncers came up to me and grabbed me by my arms.

“There were two men on each side and then one on my legs. They opened the fire exit door to another set of stairs and pulled me down to the ground.

“They pulled me down about two flights of stairs. I grabbed onto the rail because I was hurting myself as I was falling on the floor.

“I was screaming, I was really confused because I didn’t know what I’d done wrong and I hadn’t been told to leave.”

body camera

Nula, who is around 5ft 6in in height, said she was left with “deep bruises” on her arms as a result of the action taken by club staff.

A spokesperson for Rock City refuted many of the claims, saying bouncers acted in a “reasonable manner”.

They said she was asked “multiple times” to move from a stairway as “she was blocking the route out from the balcony putting both herself in danger and causing a health and safety issue for other customers”.

“Our CCTV footage shows that a member of the security team had several long conversations with her to try and persuade her to move but she repeatedly returned to sit in the stairway,” they stated.

“As she unfortunately remained uncooperative and resisted being ejected from the venue by attempting to lie on the floor, our door staff were required to use reasonable force to remove her as they are trained to do safely.

“We found staff acted in a reasonable manner to ensure her and others safety in the venue. We take the welfare of all our customers very seriously and all our door staff undergo regular training and perform an important role in keeping our venue safe for customers.”

Source – Nottingham Post